We love hearing from people who use GeckoPlay Casino Guide. Our team works hard to keep everything on the site accurate, and honestly, your feedback is a massive help. If you’ve spotted something in our casino reviews that’s out of date or looks like a mistake, please let us know.
How to Reach Us
General Enquiries
For most questions, you can email us at: contact@geckoplaycasinoreview.org.uk
We check our inbox regularly and do our best to get back to you as quickly as we can.
Just a heads-up on a few things:
- We don’t give out personal gambling advice.
- We can’t step in to help with disputes you might have with a casino.
- We’re unable to assist with any payment or withdrawal problems.
For any issues specific to your casino account, you’ll need to contact the casino’s support team directly.
Press and Partnership Enquiries
If you’d like to talk about press opportunities or potential partnerships, please get in touch at: partnerships@geckoplaycasinoreview.org.uk
To help us out, it would be great if you could include:
- A clear idea of what your message is about.
- The name of your company or organisation.
- Any relevant details about your proposal.
What We Can Help With
GeckoPlay Casino Guide is here to help with questions related to our website. You can get in touch about:
- Giving us feedback on our articles and reviews.
- Pointing out any corrections or updates we need to make.
- Asking about how we put our reviews together.
- General questions you might have about our content.
Your input really helps us improve the accuracy and transparency of everything we publish.
What We Cannot Help With
Because we’re an informational guide and not a casino operator, there are a few areas where we can’t help. These include:
- Problems getting into your casino account.
- Any disputes over payments or withdrawals.
- Disagreements about bonuses or wagering rules.
- Delays with verification or KYC checks.
- Specific, individual advice on gambling.
All gambling activities and financial transactions happen directly between you and the casino operator.
Response Times
Our team aims to respond to every genuine message promptly. However, please be aware that response times can change depending on how many emails we’re getting. We typically don’t reply to spam, unsolicited sales pitches, or messages that aren’t relevant to what we do.